- High School Diploma, GED or equivalent education required.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training required.
- Minimum of 5 years work experience as an Analyst or equivalent position required.
- May be asked on occasions to lift and/or pull weights loads of approx. 20 lbs. on a periodic basis.
- May require extended work hours per Leaders' request.
- May be asked to climb, bend, kneel, crawl, and stoop on a periodic basis.
- Advanced knowledge of business analysis, process modeling and redesign.
- Advanced knowledge of technical environments.
- Advanced knowledge of software development methodologies.
- Excellent partnering, communication, and negotiation skills in working with various Teams and/or external partners.
- Able to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations.
- Able to work effectively in a strong Customer service / team oriented environment.
- Able to research, create, and document requirements, processes, and technical specifications.
- Ability to manage and prioritize multiple and widely varied work streams / tasks.
- Able to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work. Able to mentor others to do the same.
- Able to develop, present and effectively communicate ideas and strategies to a variety of audiences.
- Able to teach and mentor others concerning technical and business subjects.
- Limited travel with potential for increased/decreased travel based upon Technology Department needs.
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
- Must be able to comply with Company attendance standards as described in established guidelines.
- Must be aU.S citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Southwest Airlines is an Equal Opportunity Employer.
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