We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
As Southwest builds upon our foundation of excellent Customer Service, Hospitality is what will take our legacy to new heights in the pursuit of being the most LUV‘d airline in the world. The Hospitality Operations Support Team (HOST) supports this effort by partnering with all Departments across Southwest to ensure we are always keeping the Hospitality of our Employees and Customers top-of-mind and creating an environment where they feel welcomed, cared for, and appreciated. We are advocates in the quest for continued Hospitality education and are the main stakeholders on all topics related to Customer Service and Hospitality. This is accomplished by providing insights to Leaders about creating a hospitable environment, benchmarking Hospitality measurements across industries and increasing Employee knowledge through communication strategies and analytics.
DUTIES & RESPONSIBILITIES
High School diploma, GED or equivalent education required
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION (IF REQUESTED):
“Why Southwest Airlines” essay (length determined by author)
Letters of recommendation
Fulltime 40 hours a week.
$15.00 per hour + flight privileges
This position is located in Dallas, Texas at Southwest Airlines Headquarters building.
All students must apply online at careers.southwestair.com
Southwest Airlines is an Equal Opportunity Employer.