• Technology Category Manager

    Post Begin Date 1 week ago(1/7/2019 12:55 PM)
    Requisition ID
    Employment Type
    Regular Full-Time
    58-Supply Chain Management
  • Overview

    We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


    Leads sourcing events and negotiations and manages procurements for highly visible and high dollar contracts with the goal of protecting the interest of Southwest Airlines. Mentors other Team Members and advocates continuous improvement efforts.



    • Ability to support multiple technical categories, across multiple programs and areas of the business.
    • Ability to contract at a moderate to advanced level with respect to contractual terms such as IP, data security, LOL, SLA development.
    • Ability to successfully lead, manage and negotiate sole source and one of a kind solutions with limited leverage,  all Technology agreements, and multi-faceted RFX programs.

    Functional Competencies:

    Strategic Sourcing

    • Builds and maintains solid working relationships with internal Customers and vendors for more complex strategic sourcing engagements and negotiations
    • Develops internal subject matter expertise for key suppliers to increase efficiency, value, and competitive edge for Southwest
    • Develops sourcing and negotiations strategies and build internal consensus from an enterprise perspective
    • Cost Management
    • Negotiates and drafts more complex contracts for products and services with the goal of obtaining the best cost and mitigating risk
    • Drives and delivers cost savings opportunities to improve profitability and achieve best total cost of ownership
    • Uses solid understanding of business requirements to execute the most appropriate agreement

    Procurement Procedures

    • Leads best practices in Technology Procurement processes to ensure consistent outcomes
    • Carries best practices in Technology Procurement processes to project teams and peers
    • Advocates SCM processes to internal Customers and suppliers as a means for negotiating deals for consistent and successful outcomes
    • Collaborates to drive continuous process improvements to improve efficiencies and add value

    Must be able to meet any physical ability requirements listed on this description.

    May perform other job duties as directed by Employee’s Leaders.



    • High School Diploma, GED or equivalent education required.
    • Must be at least 18 years of age.
    • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


    • BA or equivalent experience required (SCM preferred) 


    • 5 - 7 years SCM/Technology or related field


    • Preferred -  PMP, Six Sigma Green Belt, CPSM, and/or CTPE


    • Ability to perform work duties from desk/office work area for extended periods of time.


    Professional Competencies:

    Communicates Effectively

    • Is effective in a variety of communication settings as well as among diverse styles and position levels, including executives
    • Is able to “read” a room and adapt approach in the moment without losing momentum
    • Explains value of SCM to stakeholders to gain “buy in”
    • Demonstrates ability to challenge and influence at all levels

    Plans and Aligns

    • Always ensures that the short-term goals are in line with the long-term objectives
    • Applies Project Management skills to manage time effectively through organizing work and providing guidance to resolve issues/questions in order to meet deadlines
    • Establishes personal best practices to manage responsibilities and advocates a cross functional Team
    • Supports and provides help to the Team to ensure accuracy and completeness of tasks

    Manages Complexity

    • Handles situations of complexity independently
    • Manages challenging, complex agreements, events, and programs
    • Proactively uses resources to understand, investigate, and resolve complex issues
    • Independently leverages knowledge and experience to accurately analyze situations and makes sound decisions

    Must be able to comply with Company attendance standards as described in established guidelines.



    • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information.
    • Must have flexibility to work extended hours during the week and weekend, including Company holidays, during quarterly close or special projects.
    • Limited Travel 

    Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.


    Southwest Airlines is an Equal Opportunity Employer

    Apply/Share Opportunity

    Connect With Us!

    Not ready to apply? Connect with us through our Talent Communities.