• Sr Operations Research Developer

    Post Begin Date 7 months ago(8/30/2018 10:55 AM)
    Requisition ID
    Employment Type
    Regular Full-Time
  • Overview

    We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



    • Develop mathematical models based on business requirements.
    • Develop solution strategies to solve models developed.
    • Develop code to implement solution strategies.
    • Prepare technical documentation of models and solution strategies.
    • Lead reviews of models, solution strategies, and code with the Team to leverage its collective experience.
    • Test applications to insure they perform as expected, and solve the correct problem.
    • Lead reviews of solutions with business Customers to ensure that they are acceptable.  Calibrate the model or solution strategy as needed.
    • Work effectively with the rest of the Team, business Customers, Technology development Teams, and support groups.
    • Provide support for developed applications as needed.  Create enhancements, or recalibrate as the business problem changes.
    • Provide leadership, guidance, and mentoring to other less-experienced Team members.

    Must be able to meet any physical ability requirements listed on this description.


    May perform other job duties as directed by Employee’s Leaders.




    High School Diploma, GED or equivalent education required.

    Must be at least 18 years of age.

    Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


    • Bachelors degree in Operations Research, Optimization, Applied Mathematics, Industrial Engineering, or related field required.
    • Graduate level degree in Operations Research, Optimization, Applied Mathematics, Industrial Engineering, or related field preferred.


    • Minimum of 3 years experience applying Operations Research methods in a business environment or 1 year experience plus a PhD degree.
    • Experience using Xpress, CPLEX, or other industrial-strength LP/IP tools.
    • Strong experience with R, Python and Alteryx and C++
    • Cloud development experience is a plus
    • Inventory control experience preferred
    • Airline industry experience preferred


    • Intermediate to advanced knowledge of standard programming languages, and associated development tools (compilers, debuggers, etc).
    • Intermediate to advanced knowledge of software development, practice, concepts, and technology obtained through college degree program, formal training and / or work experience.

    Critical Skills:

    • Demonstrates a high-level of optimization aptitude and ability for logical and abstract thinking.
    • Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups.
    • Ability to complete root-cause analysis, design complex solutions, write code, perform testing, provide documentation, and implement optimization projects.
    • Ability to analyze and resolve complex problems.
    • Ability to work effectively in a strong Customer service / team oriented environment.
    • Ability to work independently where appropriate.
    • Ability to contribute thoughts and ideas on other active projects across the Team.

    Must be able to comply with Company attendance standards as described in established guidelines.



    • Preferred prior experience applying optimization methods in an airline environment.
    • Preferred experience using SAS, SPSS, R, or similar industrial-strength statistical tools to create statistical models.
    • Preferred C++ coding experience.

    Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.


    Southwest Airlines is an Equal Opportunity Employer.

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