Southwest Airlines Co.

Associate Software Engineer

Post Begin Date 2 weeks ago(3/7/2018 9:00 AM)
Requisition ID
Employment Type
Regular Full-Time


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


Undergraduate degree hires will enter the Southwest Airlines Technology Department as Associate Software Engineers.  Associate Software Engineers develop program code, analyze, design, test, document, and implement application systems in accordance with internal business requirements, and organizational standards.


Associate Software Engineers also respond to production problems and implement immediate resolution efforts across technology areas.


These individuals partner with other Technology Teams to evaluate and recommend emerging technologies, and influence technical designs.




Technical Expertise:

  • Effectively applies knowledge and skills of software development and testing to solve a range of problems
  • Partners with Technology Team members to provide advice or solutions within his or her area of expertise.

Analytical Expertise:

  • Proactively identifies problems, performs root cause analysis, investigates information, performs impact analysis; formulates and executes plans to develop solutions.
  • Identifies strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Understands and can estimate effort and value for solutions.
  • Understands at a broad level how technology platforms/architectures are applied to automated business solutions.

System Development Engineering:

  • Facilitate or complete Analysis, design, and programming of performant and viable solutions to high complexity business problems according to user specifications.
  • Partner with Enterprise Architecture to evaluate and recommend emerging technologies, and influence technical designs.

Testing/Deliverable Quality:

  • Execute unit testing, ensure appropriate code coverage,  and participate in system and acceptance testing.
  • Ensure that systems are functionally appropriate, technically sound, and well integrated.
  • Test and implement system and enhancements using techniques that preserve system integrity.

Product Support:

  • Responsible for immediate response to production program issues.
  • Responsible for end to end system health.

Task Management:

  • Looks for and seizes opportunities to do more or to do things better.
  • Analyze and resolve complex problems with guidance.
  • Research and recommend alternative actions for problem resolution.
  • Employ productivity aids in all aspects of assignments.
  • Highly organized and self-directed.
  • Sets up of follows established procedures and standards to ensure high quality and quantity of work.
  • Understand dependency identification process in technology work, verifies information and carefully reviews and checks the accuracy of own work.
  • Establishes or follows prioritization processes to drive work and has a sense of urgency about getting work completed.


  • Appropriately shares ideas and information with others.
  • Practices attentive and active listening.
  • Ensures that regular and consistent communications take place.
  • Expresses ideas clearly and concisely verbally and in writing.
  • Express oneself clearly in conversation and interaction with others.

Must be able to meet any physical ability requirements listed on this description.


May perform other job duties as directed by Employee’s Leaders.






High School Diploma, GED or equivalent education required.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


  • BS/BA in Computer Science, Computer Engineering, Information Systems, Engineer, Business, Information Technology, or other related degree required.




One year work experience as a Software Engineer, Developer, Architect, or relevant college coursework preferred


At least one Software Engineering Internship preferred


Cumulative GPA of 3.0 or above preferred (either current student or final GPA for student that has graduated)


Demonstrated leadership and initiative preferred


Strong organizational skills preferred


Ability to solve problems creatively preferred




Must be able to comply with Company attendance standards as described in established guidelines.


Core Knowledge:

  • Basic knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and/or work experience.
  • Basic knowledge of full stack development is preferred.
  • Basic knowledge of at least one of the following areas:
    • Java (Spring, XML, Web SVC)
    • HTML (JavaScript, React, Angular)
    • Mobile Development
    • General (Ruby, Pearl, Swift)


Critical Skills:


  • Demonstrated partnering, communication, and negotiation skills working with various Technology or partner Teams.
  • Able to analyze small Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations.
  • Able to work effectively in a strong Customer service/ Team oriented environment.
  • Able to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work.
  • Able to prioritize effectively.
  • Able to develop, present, and effectively communicate ideas and strategies to a variety of audiences.
  • Demonstrate programming aptitude and ability for logical and abstract thinking.
  • Facilitate and complete Analysis, design, and programming of viable solutions to complex business problems in conjunction with other teams and users.
  • Exposure to Agile methodologies strongly preferred.
  • Experience with AWS, Azure preferred.
  • Problem solving ability and strong written/verbal communications skills.
  • Ability to stay organized and manage multiple and concurrent assignments under tight deadlines.
  • Works well in a culture that is open, direct, respectful, courteous and compassionate.
  • Quick learner, self-motivated, team oriented, with a sense of humor.


Other Qualifications


Must maintain well-groomed appearance per Company appearance standards as described in established guidelines.


Must be a U.S. Citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


Southwest Airlines is an Equal Opportunity Employer.



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